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SPECIAL EDUCATION STUDENT CASE MANAGEMENT SYSTEM (SCMS)

GEM Software Development offers a web-based Special Education Case Management System (SCMS) designed to minimize the time required of special education administrators, case managers, and service providers to efficiently administer special education programs. The system is fully integrated with GEMCare, GEM's web-based Medicaid Billing System. The system includes the following features:

      For the Special Education Director:
  • Tiered Level Access allows the Special Education Director to set up user accounts at the district, building, case manager and service provider levels, providing access on to records on a need-to-know basis
  • A tabbed Menu Bar follows the IEP sequencing process to provide intuitive navigation
  • On-line Individual Education Plans (IEP) are designed to meet state requirements
  • A School Calendar allows you to administer the program and schedule around school closures and holidays
  • The Transfer Student option allows you to exchange demographic information with other GEM users across districts when students move away or new students show up.
  • The Report Menu offers a list of Administrative Reports available to you
  • The application contains a 504 Module for managing non-special-education students
  • The Program Update Notification informs you when program enhancements have been added or modified
  • Help Request forms are available any time.
  • Telephone Support is available Monday thru Friday 8-5 Eastern Standard Time.

      For the Case Manager:
  • A Service Tracking Summary report provides a record of when services were delivered.
  • Notification Timeline Tracking assists you in getting notices out within the required time.
  • An Out-of-compliance Notification alerts you as to improvement needs.
  • Auto-Generated emails assure appropriate people are notified of meeting dates and times.
  • A Search Engine lets you easily search the database for students or parents
  • A Custom Reports module allows you to create reports for your specific needs
  • A Case Manager Summary Table provides an at-a-glance status review of your caseload or your case managers' caseloads
  • IEP Meeting Agenda Template simplifies your meeting agenda preparation.
  • A Meeting Calendar assures your appointments are kept.
  • A Duplicate IEP Option lets you easily manage updated IEPs while maintaining previous versions
  • A Pre-Referral Module helps to assure proper eligibility determination

GEMCARE - MEDICAID BILLING SOFTWARE

For school districts serving Medicaid eligible students and for healthcare clinics with Medicaid eligible patients, GEM developed GEMCare, a web-based Medicaid billing system to make it easy for your school or office to bill Medicaid. Our aim is to make the billing process as painless as possible. Features include:
  • E-Billing Approved by the state of Maine - just enter the student/patient information and software assures your claims get submitted and processed
  • No 3rd Party Billing Agent - with GEMCare you manage your own billing - Send a claim whenever you want - no need to wait until the end of the month or for a particular window of opportunity
  • Direct-to-Payee Reimbursement gets the check directly to your district or clinic or electronically deposited in your bank account
  • Built-in ICD-9 codes minimize the chance for error - use a pick list instead of typing
  • Claim Status reports let you view the status of your claim any time you want
  • Error Reports identify where mistakes have been made so you can avoid them in the future
  • Payment History Report provides a history of bills previously submitted and paid
  • On-site training and Set-Up - GEM will set you up, get you going, and work with you to streamline the billing process.
  • Exceptional Customer Service - call the GEMCare Help Desk from 8-5 Monday thru Friday EST or submit an online Help Request form anytime. We take pride in the timeliness of our response to customers.